The nearly 700 jobs lost when NCO Customer Management Inc. announced the pending closure of its call center in Guilford County in March are now due to be replaced in that same location following a corporate reorganization and the securing of new contracts, according to company officials.
Two new major clients have been secured for the call center at 4336 Federal Drive, said Stephen Kidder, the general manager of the facility. Though the center has a Greensboro address, it is located within the High Point city limits.
700 to be hired for call center in Greensboro (Business Journal of the Greater Triad, Aug. 31)