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SEMINAR TITLE |
DESCRIPTION OF SEMINAR |
LOCATION |
DAY |
TIME |
DATE |
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Secrets of Great Customer Service for Small Businesses |
These days, businesses will not survive for long without great customer service. Find out what you need to do to keep your current customers happy, attract new ones and keep both groups coming back. We’ll discuss some of the typical reasons why customers leave and what you can do. We’ll look at customer service from different perspectives and share stories – the good, the bad and the ugly. You’ll leave with skills to improve customer relationships, build customer loyalty and increase sales. |
SOUTH CAMPUS, RM TBD |
TH |
9 AM -12 PM |
2/13/2014 |
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Inexpensive and Creative Ways to Market Your Small Business |
Would you rather eat live insects than market your small business? Come learn new, inexpensive, fun and creative ways to market. And find out how to best use one of your most powerful and least expensive marketing tools. Bring business cards if you have some, but don’t worry if you don’t. You’ll leave with over 100 inexpensive and creative ideas and tips to help you grow your business, increase your visibility and connect with your community. |
SOUTH CAMPUS, RM TBD |
TH |
1-4 PM |
2/13/2014 |
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Options for Funding Your Business |
Do you need financing for your small business? Learn the various ways of how to get start-up capital. Traditional bank loans, micro loans and the Small Business Administration programs will be explained in detail. |
MAIN CAMPUS, RM 7136 |
TH |
5:30-7:30 PM |
2/13/2014 |
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Communication Skills for the Small Business Owner |
The art of listening is a must for any Small Business Owner. This seminar will discuss the following ways your listening skills can be enhanced, thus enhancing the success of your small business. |
MAIN CAMPUS, RM 7107 |
F |
8 AM -11 AM |
2/14/14 |
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What Laws Have an Effect on Your Employee/Employer Relationship as a Small Business Owner |
Do you know and understand the employment laws that may affect the employer/employee relationships in your small business? This seminar will cover the laws that affect the way you work with and treat your employees, and the rights that we have as Small Business Owners. |
MAIN CAMPUS, RM 7107 |
F |
12 PM -3 PM |
2/14/14 |
Seminar topics for the following week are How to Get a WOW from your Merchandising Efforts and Technology Tips for Small Businesses. Check out the link below for further information on the seminars and registration.