Henderson, NC September 8, 2011 – The Jameson Inn hotel brand was ranked #1 in customer service for the first half of 2011 by the Market Metrix Hospitality Index (MMHI) among its segment of hotels.
“It is great to know our dedication to our guests has been recognized again,” said Greg Anderson, general manager of the Jameson Inn in Henderson. “Even in a struggling economy, our commitment to an excellent lodging experience is our overriding goal” Anderson went on to say.
Jameson Inn hotels feature double-sided pillow top Dreamium™ Beds and new in 2011, Jameson also added in-room gourmet coffees and teas with new, single cup coffee makers in every room. “What could be better than a comfortable bed with fresh linens and lots of pillows and a great cup of coffee to get you going in the morning.” said Dan Burdakin, President of Park Management Group.
Based on 35,000 customer interviews each quarter, the Market Metrix Hospitality Index prides itself on being the largest and most in-depth measure of hotel, airline and car rental performance available today. No other customer satisfaction index offers MMHI’s reporting frequency, volume of customer interviews, cross-industry results or innovative satisfaction measures, according to Burdakin.
The Jameson Inn in Henderson is located at 400 North Cooper Drive. Greg Anderson can be reached at 252-430-0247 or 800-JAMESON (526-3766).
About Jameson Inn
Jameson Inn hotels provide classic southern colonial charm in a quaint country inn setting while offering all of the modern conveniences that travelers expect. There are 103 Jameson Inn properties located in 12 Southeastern and Midwestern states.. For more information, visit the company’s newly released web site at www.jamesoninns.com